Objective	Apply existing knowledge and skills to a position involving networking or systems administration, with exposure to new technologies and the ability to learn new methodologies and techniques.
Experience	Mar 2001-Present Microsoft Corp. Irving, Texas Support Engineer Responsible for Professional and Premier-level Exchange support. Focused on Exchange to Exchange and Internet connection support. Average of 95% "Very Satisfied" customers based on individual surveys. Recognized as Employee of the Month for contributions to team and workforce.
	Feb 2000-Mar 2001 Maxagrid International Addison, Texas Programmer / Network Technician Created ActiveX objects in VB 6 for converting proprietary data. Prepared main web site for move to new host. Maintained main web site and test-bed. Administered test-bed NT 4.0 server. Took lead in updating ASP code for new/current DLL components. Primary programmer in PalmOS™ programming efforts.
	Sep 1998-Feb 2000 Trellix Engineering Dallas, Texas Programmer / Technician Create over 150 reports in Crystal Reports against SQL databases. Assist in maintaining remote databases and client connectivity. Develop user-friendly Crystal Reports front end in Visual Basic. Provide end-user support at client locations. Troubleshoot and maintain a network of over 25 ISDN and leased lines.
	May 1997-Sep 1998 First Financial Resources Denton, Texas Network Administrator / Technician Responsible for end-user support, in person and via telephone. Work hands-on with hardware, networking and software. Create program for facilitating remote data backups for sales force. Administer Lucent G3 phone switch for corporate office. Setup and operate computer command center for Florida Wildfires
Certifications	Microsoft Certified Professional (MCP), Windows NT 4.0, 2000 Professional, 2000 Server Completed Three of Seven MCSE exams BrainBench Network Technician (3.71/5.00) Computer Technician (3.12/5.00) Active Server Pages Programming (3.06/5.00) RedHat Linux Administrator (2.86/5.00) Microsoft Office User Specialist, Word 97 Expert Various networking and development courses from SmartPlanet
Para-Professional	Administer RedHat Linux server, running DNS, DHCP, PPP dial-up, Apache, MySQL Maintain two 10-user networks for local businesses Administer Windows 2000 Server, running mail, DNS, IIS5, SQL 2000
Education	2000-Present Brookhaven College Farmers Branch, Texas Enrolled as a Computer Science major. Will graduate in 2002 with an Associates in Computer Science. Classes will transfer to U. of North Texas to complete a Bachelor's.
Skills	Microsoft family of desktop products, Corel WordPerfect, Netscape Navigator, Eudora E-Mail, Macintosh, RedHat Linux, TCP/IP, HTML, Novell NetWare 4.x or earlier, Ascend routers, Ethernet, Lucent G3 telephone switches, JavaScript, Visual Basic 6.0, MS SQL Server 7.0, Windows 2000 Server and Professional, Active Server Pages/VBScript, PHP